Ernst Licht Embroidery and imports offers a full merchandise refund or exchange within 30 days of your purchase. This applies to “in-store” and “online” purchases. Items must be in store bought condition with the tags still on it. After 30 days, there is a 20% restocking fee. When returning items, we recommend purchasing insurance as we are not responsible for lost items. Please include a copy of your invoice so that a proper refund can be processed. Mail returns to Ernst Licht Attn: Returns 347 Main St, Oley, PA 19547. Allow up to 2 weeks for your return to fully process.
***Custom items are not eligible for refund***